Counter Parts Sales Rep

Counter Parts Sales Rep Job Highlights

Company Profile

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the United States. The company serves a diverse customer base across multiple industries, including freight and shipping, leasing services, agriculture, food and beverage, construction, and waste management.

Job Profile

The company is hiring a Counter Parts Sales Rep who will provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts.

Education Level

• High School Diploma or GED or Equivalent

Work Experience

• Minimum of 2 years of experience in sales and sales of heavy-duty automotive parts (preferred)

Duties/Responsibilities

• Answer customers’ questions about products, prices, availability, and product features.
• Determine sales price for customers for each sale in accordance with company procedure.
• Ensure that the counter parts area is clean and in order. Ensure that display areas encourage sales.
• Handle warranty or defective parts for customers in accordance with company procedure.
• Help determine and obtain heavy-duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
• Locate and obtain ordered parts for customers from the central warehouse or branch.
• Maintain confidentiality of pricing lists and structures as required by company procedure.
• Process approved credits for customers when merchandise is returned.
• Provide customers with current product catalogs.
• Special order parts on an emergency basis when necessary and appropriate.
• Utilize non-selling, non-servicing time by studying catalogs, and reviewing price sheets, bulletins, changes, additions, and deletions.
• Write up approved charge sale in accordance with company procedure

Skills/Knowledge/Abilities

• Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
• Communicating: Conveying information to others in an effective manner
• Intermediate knowledge level of Windows XP (excel, word, and outlook)
• Persuasion: Persuading others to change their minds or behavior
• Service orientation: Actively looking for ways to help people
• Time management: Managing one’s time and the time of others

Working Conditions

• Inside/outside conditions
• Varied temperature changes
• Minimal chemical hazards
• Vibration
• Dust
• Vehicle noise

Physical Demands

• Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.

Benefits/Perks

• Competitive pay with regular reviews
• Healthcare Flexible Spending Account
• Life and AD&D insurance plans
• Multiple 401(k) plan options
• Ongoing training opportunities
• Paid holidays
• Paid vacation and sick leave
• Telehealth option
• Wellness and work-life programs

Employer’s Statement

FleetPride is an Equal Opportunity Employer.