Counter Parts Sales Rep

Website FleetPride

Counter Parts Sales Rep Job Highlights

Title Counter Parts Sales Rep
Type Full Time
Experience 2 Years
Function Sales/Management
Location Watertown, NY, United States
Company FleetPride

Company Profile

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the United States. The company serves a diverse customer base across multiple industries, including freight and shipping, leasing services, agriculture, food and beverage, construction, and waste management.

Job Profile

The company is hiring a Counter Parts Sales Rep who will provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts.

Education Level

  • High School Diploma or GED or Equivalent

Work Experience

  • Minimum of 2 years of experience in sales and sales of heavy-duty automotive parts (preferred)


  • Answer customers’ questions about products, prices, availability, and product features.
  • Determine sales price for customers for each sale in accordance with company procedure.
  • Ensure that the counter parts area is clean and in order. Ensure that display areas encourage sales.
  • Handle warranty or defective parts for customers in accordance with company procedure.
  • Help determine and obtain heavy-duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
  • Locate and obtain ordered parts for customers from the central warehouse or branch.
  • Maintain confidentiality of pricing lists and structures as required by company procedure.
  • Process approved credits for customers when merchandise is returned.
  • Provide customers with current product catalogs.
  • Special order parts on an emergency basis when necessary and appropriate.
  • Utilize non-selling, non-servicing time by studying catalogs, and reviewing price sheets, bulletins, changes, additions, and deletions.
  • Write up approved charge sale in accordance with company procedure


  • Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
  • Communicating: Conveying information to others in an effective manner
  • Intermediate knowledge level of Windows XP (excel, word, and outlook)
  • Persuasion: Persuading others to change their minds or behavior
  • Service orientation: Actively looking for ways to help people
  • Time management: Managing one’s time and the time of others

Working Conditions

  • Inside/outside conditions
  • Varied temperature changes
  • Minimal chemical hazards
  • Vibration
  • Dust
  • Vehicle noise

Physical Demands

  • Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.


  • Competitive pay with regular reviews
  • Healthcare Flexible Spending Account
  • Life and AD&D insurance plans
  • Multiple 401(k) plan options
  • Ongoing training opportunities
  • Paid holidays
  • Paid vacation and sick leave
  • Telehealth option
  • Wellness and work-life programs

Employer’s Statement

FleetPride is an Equal Opportunity Employer.

To apply for this job please visit

Scroll to Top
Welding Machine Types Welding Procedure Specification AWS Welding Certifications AWS D1.1:2020 Changes Welding Joint Types DCEN and DCEP Polarity