Counter Sales Associate

Job Highlights

Company Profile

Airgas, an Air Liquide company, is a leading supplier of industrial, medical, and specialty gases, hard goods/related products, safety products, ammonia products, and process chemicals.

Job Profile

The company is seeking a Counter Sales Associate who will handle the retail store by selling products to businesses and industrial customers.

Educational Level

• High School Diploma or GED equivalent
• Must be at least 21 years old

Work Experience

• 1+ years of Customer Service or Sales experience
• Computer experience or basic knowledge of computer order entry systems.
• Prior knowledge of welding (preferred)
• Industry experience or related product knowledge as well as experience handling compressed gasses (preferred)
• Must have at least 1 year of CDL Class A or B driving experience with like equipment or graduated from an accredited Truck Driving School.

Duties/Responsibilities

• Act as Backup Driver when necessary.
• Assist customers with loading/unloading cylinders, and provide guidance on equipment use and needed materials.
• Assisting customers through email, telephone, and walk-ins.
• Coordinate cylinder and hard goods deliveries, and maintain showroom displays.
• Ensure accurate completion of paperwork, including coding, costing, and pricing.
• Foster strong customer relations, addressing inquiries and providing cost/ordering/delivery information.
• Maintain a professional appearance, and adhere to safety and administrative procedures.
• Manage accounts receivable, discussing past-due accounts and collecting payments.
• Monitor and maintain proper hard goods and cylinder levels to minimize emergencies.
• Operate equipment like forklifts as required.
• Periodically deliver products to various business, industrial, and medical gas customers.
• Sell industrial, medical, and specialty gases, welding supplies, and related equipment to customers.
• Solicit sales from new and existing customers, managing associated paperwork for future reference.
• Stocking Shelves
• Support inventory management, housekeeping, displays, and demonstrations.

Skills/Knowledge/Abilities

• Capable of routinely lifting 25-75 lbs. and occasionally lifting over 100 lbs. Also, required to push and pull liquid containers weighing up to 1000 pounds.
• Frequent bending, stooping, crouching, reaching, grasping, and repetitive motions are integral.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the Company.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and to calculate percent.
• Must be proficient in Microsoft Office
• Must possess a Class A or B CDL with HAZMAT, or ability to get appropriate license and endorsements within 30 days.
• Occasionally, the employee will engage in activities like climbing, balancing, kneeling, pushing, pulling, and fine motor tasks such as tightening ratchet binders.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment

• While performing the duties of this job, the employee is regularly exposed to outside weather conditions.

Physical Demands

• Requires specific visual capabilities including close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• Regularly stand, walk, and sit.
• Use their hands for deliveries, involving handling and feeling items.
• Reach, talk, and hear while interacting with customers, and be alert to the smell of leaking gas from cylinders.

Benefits/Perks

• The company offers a full benefits package that includes medical, dental, vision, life, AD&D, short-term and long-term disability insurance, vacation, sick, paid holidays, 401(k) retirement plans with company match, tuition assistance, and much more! (Benefits Start after 30 days of employment).

Employer’s Statement

Airgas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.