Field Service Technician

Job Highlights

Company Profile

Flowserve Corporation is one of the largest suppliers of industrial and environmental machinery such as pumps, valves, end face mechanical seals, automation, and services to power, oil, gas, chemical, and other industries.

Job Profile

The company is hiring a Field Service Technician who will troubleshoot and repair Flowserve’s pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and wastewater industries.

Provide confident expertise in the face of operational problems.

Repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers’ locations.

Call upon the resources of Flowserve’s Field Service Team to ensure that our products are operating at peak performance.

Be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services.

Education Level

• High School Diploma or GED equivalent

Work Experience

• 5 or more years of experience in mechanical field service, specifically repairing pumps.
• Experienced in removing and installing pump bases (epoxy grout, including pressure grout)
• Experienced in successfully leading work crews.

Duties/Responsibilities

• Assess mechanical problems and take action to resolve them promptly.
• Check equipment before start-up and assess start-up performance.
• Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.
• Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers.
• Ensure that equipment is installed successfully and on schedule.
• Maintain organized, accurate, and timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
• Make direct, in-person service calls in response to customer requests.
• Monitor the maintenance and performance of Flowserve equipment.
• Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
• Train customers in the proper procedures for operating and maintaining Flowserve products.
• Work side-by-side with our customer’s personnel, and lead work crews as required.
• Other duties as assigned.

Skills/Knowledge/Abilities

• The ability to use Microsoft Word, Excel, and Teams is mandatory.
• Able to explain mechanical problems and articulate the thinking process behind recommendations.
• Able to remain calm and even-tempered in the face of challenges, demands, and deadlines.
• Capable in Outlook, Word, and Excel.
• Excellent ability to read and interpret blueprints, engineering drawings, and schematics.
• Knowledgeable about the industrial applications and operations of pumps.
• Must be a self-starter with good follow-through, capable of working independently with little supervision.
• Must be able to travel and spend time in the field 90% of the time.
• Must be good at complex problems at a technical level.
• Must have an active driver’s license with a good driving record; will drive company truck.
• Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
• Skilled at writing clear, concise emails with a professional tone

Preferred Qualifications

• Experience as a foreman, general foreman, lead hand during large turnarounds.
• Field Machining/Welding experience.
• Knowledge of API 610 and 686 (a plus)
• Knowledge of BB5 Barrel Pump tear down and assembly (preferred)
• Skilled in the repair of large, high-end, single-stage and multi-stage pumps centrifugal pumps (OH, BB, VTP).

Benefits/Perks

• 401(k)
• Annual bonuses
• Competitive pay
• Generous paid vacation time
• Medical benefits on Day 1
• Paid holidays
• Pension plan

Employer’s Statement

Flowserve Corporation is an Equal Opportunity Employer.