Manager (Technical Support/Mechanical Welding)

Website Trinity Industries

Manager (Technical Support/Mechanical Welding) Job Highlights

Title Manager-Technical Support/Mechanical Welding
Type Full Time
Experience 5 Years
Function Management/Manufacturing
Location Jonesboro, AR, United States
Company Trinity Industries

Company Profile

Trinity Industries is North America’s premier provider of railcar products and services. The company provides products that are an integral part of the supply chain and help fuel the lives and economy.

Job Profile

The company is hiring a Manager (Technical Support/Mechanical Welding) to join its rail maintenance facility.

Teaches, coaches, and mentors SMEs, Railcar repairers, and leads for continuous improvement.

Perform mechanical welding process, Railcar repairer, and training expert and a resource for the local leadership team to ensure compliance with the TrinityRail Plant Welding Management Program and implementation of the TrinityRail SME Operations Training Program.

Leads a team that administers, reviews, and reports on skills proficiency training, mechanical welding processes, and procedures as they are executed in the plant.

Utilize data analytics in cost analysis, defect root cause corrective action analysis, and implementation of improvement processes.

Educational Qualification

  • Bachelor’s Degree or Equivalent with Railcar Fleet Maintenance, Customer Service experience (College/University)

Work Experience

  • 5+ years of experience as a certified welder including time as a specialist training, calibrating machinery, etc. (CWI certification minimally)


  • Adapt, and modify programs to train and utilize direct labor to grow efficiencies faster than forecast DLH with all types of work mix
  • Collaborate with Ops Leaders on Employee Development, Training Plans, provide reports and skills proficiency assessments
  • Develop, train, and supervise Subject Matter Experts, SMEs, to improve skills and competencies that impact quality and efficiency
  • Implement onboarding-operational training courses, and curriculum to support business and production plans
  • Lead implementation of the Trinity Rail SME Operations Training Program
  • Manage and maintain the Trinity Rail Plant Welding Management Program with emphasis on maintenance repair training
  • Monitor shop floor processes and equipment, report, recommend, and take actions to help create a controlled environment
  • Provide Classroom and OJT demonstrations of proper techniques, crucial welding variables, and process problem-solving


  • Ability to travel to other US facilities as needed (below 10% annually)
  • Ability to work flexible hours in the event of multiple shifts
  • Ability to work in a team environment; train and coach operations team members and specifically work closely with new and existing welders
  • Collaborative attitude and work management style
  • Knowledge of the AAR Field Manual, AAR Appendix W, and AWS D15.1
  • Knowledge of FCAW and SAW, GMAW, Plasma Cutting, MAW, and mechanized welding
  • Prior leadership/mentorship background preferred
  • Strong presenter/communication skills
  • Ability to manage schedules and timelines for completion of all initiatives to support plant overall goals including pre-employment assessment, post-hire onboarding and training, maintaining welder certifications, etc.


  • The company offers a benefits package that includes Paid Time Off, Maternity/Parental Paid Leave, Health Savings Account with a Company Contribution, Health Care & Dependent Care FSA’s, 401(k) Plan with 6% Company Match, Professional Development, Recognition Incentives, and Service Awards.

Employer’s Statement

Trinity Industries is an Equal Opportunity Employer.  The company considers candidates for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, or veteran status.

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