Project Manager

Job Highlights

Company Profile

WestRock Company provides differentiated, sustainable paper and packaging solutions. The team members support customers around the world.

Job Profile

The company is looking for a Project Manager who will be responsible for managing the coordination of the packaging/display/visual information flow process, functioning as a liaison between sales, estimating, accounting, production, and the customer.

Education Level

• High School Diploma or GED (required)
• Post-secondary education (preferred)

Work Experience

• Experience in customer service/account management (preferred)
• Experience in printing or packaging (preferred)

Duties/Responsibilities

• Adhere to Smurfit WestRock values and operating principles
• Applies subject matter knowledge
• Attend production meetings to ensure order tracking and fulfillment
• Create and facilitate customer or plant-specific cadence meetings for accounts, as required
• Create, facilitate, and attend new item meetings as required
• Works under supervision
• Manage all inventory (planned or unplanned) to reduce excess aged inventory and control costs
• Manage all quality complaints in the system of record, with the plant quality manager providing root cause corrective action to customers within the standard time allotted
• Organize and communicate customer feedback relative to company/plant/service performance
• Process customer/account-specific reports, as needed; i.e., open order/status reports, etc.
• Provide innovative ideas relative to service, sales, and process/procedures
• Responsible for continuous education in the areas of new technology, new processes, personal and professional growth
• Visit key customer and vendor locations to enhance ongoing business relationships
• Other duties as assigned

Skills/Knowledge/Abilities

• Ability to multitask and complete tasks efficiently and accurately
• Ability to resolve conflicts and develop teamwork
• Ability to work with cost systems and estimating reports
• Attention to detail and the ability to prioritize are essential
• Excellent organizational and time management skills
• Must be proactive, a self-starter/takes initiative
• Personal computer experience and knowledge of Windows applications and Microsoft Office
• Project management, problem solving, and analytical skills
• Strong written and oral communication skills required

Benefits/Perks

• An attractive salary reflecting skills, competencies, and potential
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• Comprehensive training with numerous learning and development opportunities
• Corporate culture based on integrity, respect, accountability, and excellence

Employer’s Statement

WestRock Company is an Equal Opportunity Employer.