Welding Field Service Technician

Job Highlights

Company Profile

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets.

Job Profile

The company is hiring a Welding Field Service Technician who will support various industries including plastic joining applications.

Education Level

• Associate’s or Technical Degree (preferred)

Work Experience

• Minimum of 2 years of experience troubleshooting and repairing electro-mechanical machines and components.
• 3 or more years of related experience
• Strong electrical technician experience, able to read wiring diagrams and troubleshoot systems to the component level.
• Industrial automation experience.

Duties/Responsibilities

• Carry out site walk-downs, modifications, and upgrades.
• Comply with all safety procedures and policies established.
• Conduct calibration, troubleshooting, and maintenance.
• Conduct Controls and PLC troubleshooting with Branson engineering assistance.
• Establish and develop a strong working relationship with customers by providing the best service and experience with your work.
• Independently carry out the startup and commission of Branson Products as a Multi-Product Service Tech (ultrasonics, non-ultrasonics).
• Prepare and coordinate service calls to include gathering technical data and selecting necessary spare parts and tools.
• Provide follow-up customer visits using service reports and direct communication with the Service Manager.
• Other duties as assigned by management.

Skills/Knowledge/Abilities

• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel, etc.)
• Strong electrical and mechanical skills.
• Technical aptitude to connect with customers via email, phone, and in person.
• Willing to travel approximately 75% (within country and region) – approximately half of this will be overnight.

Benefits/Perks

• 401(k)
• Flexible time off plans including paid parental leave (maternal and paternal)
• Medical insurance plans
• Tuition reimbursement
• Vacation and holiday leave
• Vision coverage

Employer’s Statement

Emerson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status.