Quality Lab Supervisor

Job Highlights

Company Profile

Dover is a diversified global manufacturer that delivers innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services.

Job Profile

The company is recruiting a Quality Lab Supervisor who will be responsible for the execution of the Midland Quality Assurance Program within the Quality Inspection Lab.

Responsible for the gathering and analysis of data within the Quality function in support of manufacturing operations.

Utilizes quality and continuous improvement tools and methodology to enhance the quality assurance program, solve problems, and correctly rectify any issues.

Provide leadership and direction to the quality inspectors, including but not limited to:  workload/assignments, inspection output, scheduling, conflict resolution, skill development, equipment usage, etc.

Provide updates to management on Quality Lab performance.

Education Level

• High School Diploma or equivalent
• Associate’s Degree or Technical Certification in Quality or a closely related field of study (preferred)

Work Experience

• Minimum 4 years of experience in a Quality role in a manufacturing environment (required)
• 2 or more years of proven success in a supervisory role, preferably in a manufacturing environment
• Experience leading functional quality teams
• Required to have a high level of competency in inspection. Ideally, with extensive experience using various hand tools and some CMM programming experience.

License/Certification

• Certifications desirable in one or more of the following: CQE, CQM, Six Sigma, or Lean Manufacturing

Duties/Responsibilities

• Accountable for developing and monitoring quality processes and practices necessary for legal and ethical compliance in the assigned area
• Completes all job-specific training
• Conduct internal audits, including closing out audit findings, creating audit finding reports, and determining proper corrective and preventive actions
• Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
• Demonstrate continuous efforts to improve efficiency within Quality Lab while working cooperatively with other departments and teams
• Determine and recommend optimal staffing needs, assist in recruiting and placement of team members as needed
• Ensure compliance with all quality regulations, standards, and corporate policies, including but not limited to AAR M-1003 for the assigned department.
• Establish standards and ensure compliance with safety and environmental regulations from team members
• Interact with the ERP (Oracle) system and manage the material movement on inspected goods
• Lead and oversee the operation of the Quality Lab
• Lead the daily activities of the Quality Inspectors and others assigned
• Leads and directs the inspection of PPAP samples and facilitates the communication between internal and external parties
• Leads defining roles and responsibilities within the area and effectively delegates work within the team
• Monitor and audit the quality of manufactured and purchased goods
• Preparation of reports through collecting, analyzing, and summarizing data; making recommendations
• Provide technical assistance as required to Quality Inspectors and others within the organization
• Responsible for reviewing performance, salary administration, coaching, and development of the assigned team
• Supervise direct reports to ensure safety, quality delivery, and cost metrics are met
• Supports the Quality Manager in establishing, implementing, and maintaining the quality assurance program
• Teach, coach, and develop talent within the department and organization, especially as it relates to quality in support of Midland’s products and services
• Performs other duties to achieve overall business unit metrics as assigned

Skills/Knowledge/Abilities

• A natural understanding of materials and mechanical principles with an emphasis on CNC machining
• Ability to communicate effectively at all levels of the organization with an open, honest, and direct communication style
• Ability to effectively problem-solve
• Ability to facilitate activities necessary for a project’s completion
• Ability to formulate/articulate new policies and procedures to effect improvements, reduce costs, and enhance efficiencies
• Ability to multitask and capably organize themselves and a team
• Ability to work collaboratively and maintain effective working relationships with co-workers
• Demonstrated analytical and organizational skills
• Excellent communication, interpersonal, and customer service skills
• Work independently

Work Environment

• Ability to operate various lab equipment or understand basic operation
• May be exposed to loud operating machinery, cold temperatures, chemicals, and vapors
• Position may require the ability to lift and move up to 10 pounds and occasionally lift/move 25 -0 with or without assistance
• Position may require the ability to obtain powered industrial vehicle operating certification
• Position requires a combination of sitting, standing, and walking
• Position will require the use of a Personal computer, copy machine, and other office equipment
• Work is performed in a combination of a manufacturing environment and an office environment

Benefits/Perks

• The company offers competitive benefits to all eligible employees.

Employer’s Statement

Dover Corporation is an Equal Opportunity Employer.