Counter Sales Associate

Job Highlights

Company Profile

Airgas, an Air Liquide company, is a leading supplier of industrial, medical, and specialty gases, hard goods/related products, safety products, ammonia products, and process chemicals.

Job Profile

The company is hiring a Counter Sales Representative who will sell medical, industrial, and specialty gases, welding equipment, and hard goods and tools to customers.

Responds to inquiries or concerns from either walk-in customers or those customers who call in, as well as provides additional warehouse support as needed.

Education Level

• High School Diploma or equivalent (required)
• Associate’s or Bachelor’s degree in Business, Welding Technology, or Sales (preferred)

Work Experience

• Minimum 2 years of previous product, warehouse, or sales-related experience or training (or equivalent combination of education and experience).
• Strong background in gas, welding, and safety supply industry with retail experience (preferred)
• SAP experience (strongly preferred)
• Prior experience operating a forklift (preferred)

Duties/Responsibilities

• Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes, or other information.
• Enters sales and quote data into the computer and researches information for customers using the computer system.
• Follow all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
• Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.
• Maintains showroom cleanliness by procedures set forth by management.
• Provides warehouse support for shipping and receiving, inventory stocking, cleaning, labeling, or other tasks.
• Receives payment for merchandise or services sold and enters the sale into the computer. Responsible for payments received and adhering to all administrative and accounting-related procedures.
• Restocks store merchandise as needed. Arranges stock on shelves or racks in the sales area and keeps merchandise in order. Marks or tickets merchandise.
• Solicits sales from walk-in and telephone call-in customers, assisting customers with the identification of product needs and locating merchandise.
• Wraps and bags purchases and helps customers load merchandise into their vehicles.
• Other duties and projects as assigned.

Skills/Knowledge/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to problem-solve.
• Ability to work independently and under some pressure to meet deadlines.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• Detail-oriented.
• Be required to observe and assess information received via computer.
• Frequently required to actively listen and exchange information.
• Frequently required to position oneself to stock inventory and handle cylinders.
• The environment may contain loud noises or odors that may last for an extended period of time or on a continual basis.
• Excellent customer service skills.
• Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Requires frequent use of a computer and telephone and occasional use of a forklift, pallet jack, or other material handling equipment.

Work Environment

• Occasionally, it may require outdoor environments in various seasonal weather conditions.
• Ability to routinely move up to 60 pounds and move more than 60 pounds with the aid of material handling equipment.
• May be required to remain stationary for extended periods of time.
• Routinely required to traverse through the branch office or production and warehouse locations.
• Primarily performs duties in an indoor office, warehouse, or production work environment.
• Flexible to work overtime as needed.

Benefits/Perks

• The comprehensive benefits package includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays.
• Also, offer a 401 (k) plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program.

Employer’s Statement

Airgas is an Equal Opportunity Employer.