Bulk Sales Support Specialist

Bulk Sales Support Specialist Job Highlights

Company Profile

Airgas, an Air Liquide company, is a leading supplier of industrial, medical, and specialty gases, hard goods/related products, safety products, ammonia products, and process chemicals.

Job Profile

The company is recruiting a Bulk Sales Support Specialist who will be responsible for supporting our teams in the management of commercial, operational, financial, contractual, and general administrative aspects of our bulk gas business.

Be well organized, able to extract data from multiple ERP systems, and versed in commercial transactions related to sales, operations, and contracting in the industrial gas business, as well as strong customer service (both internal and external), communication, and problem management skills.

Educational Qualification

• Applicants should have a Bachelor’s Degree or equivalent business/finance management work experience.

Work Experience

• Possess 2+ years of related experience in bulk and package gas or related energy industry desired.

Duties/Responsibilities

• Acts as a liaison among our sales, operations, and project management teams with the goal of providing an exemplary customer experience for our Midwest Region’s Bulk Gas customers and prospects.
• Aids our Midwest Bulk Sales Specialists with the efficient fulfillment of customer requests and initiatives, including but not limited to customer letters, billing questions, product usage data, salesforce.com, and contract-related communications.
• Manages and maintains key documents and commercial databases, including but not limited to Salesforce.com, Bulk contract database, and Google Drive.
• Monitors all new installations, removals, and other key projects with the sales, operations, and project management teams as well as Safety and AMG distribution to ensure proper project tracking, data management, and the accuracy of all pricing and project costs.
• Routinely involved in Project Review Meetings to track installations and removals to ensure proper Term Management and Billing implementation.
• Develops and maintains a central database to manage service installation data and paperwork, ensuring first fill and upgrade information exists to determine first fill dates and proper billing.
• Obtains data as needed from the variety of sources available to our Bulk Group, including but not limited to SAP; PROS; and BW, in order to support our Sales, Operations, Finance, Pricing, and support teams
• Maintains the organization and data acquisition from our internal business intelligence resources provided to support our customers, sales, and operations teams including but not limited to: Salesforce.com; Google Drive, and Power BI.
• Other duties as assigned.

Skills/Knowledge/Abilities

• Ability to manage multiple tasks and competing priorities.
• Excellent written and verbal communication skills.
• Experience in project planning, and management including all elements of scope, time, cost, risk quality, integration, procurement, and communications.
• Experience working across functional business units to develop effective business solutions that align with company and business unit/department objectives.
• Fundamental understanding of basic accounting and financial reporting practices.
• Intermediate knowledge of the Google Suite of products including Docs, Sheets, and Slides.
• Knowledge and understanding of commercial operating and contracting principles and practices.
• Proficiency in platforms including SAP, Business Warehouse, PROs, and Salesforce preferred.
• Sound analytical skills.

Work Environment

• Frequent Region travel
• Requires visitation to various Airgas and customer sites, which have varying environments/conditions, layouts, and accessibility
• Must have reliable, appropriate transportation
• Occasional overnight travel

Physical Demands

• May be required to remain stationary for extended periods of time.
• May occasionally be required to traverse through the office or manufacturing locations.
• Re required to observe and assess information received via computer.
• Frequently be required to actively listen and exchange information.
• Requires use of computer, telephone, and operation of a motor vehicle.

Benefits/Perks

• The company offers benefits that include Medical, Dental, 401k, paid holidays, vacation, and much more.

Employer’s Statement

Airgas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.