Quality Control Manager (QC Manager) is a responsible and skilled professional who oversees and manages all aspects of quality control within the organization. This includes things like developing quality control processes, conducting inspections and tests, and ensuring products or services meet established quality standards. The profession plays a crucial role in various industries, including construction, healthcare, manufacturing, food production, and more. Further, it requires a strong attention to detail, ability to lead, commitment to quality, and collaboration with cross-functional teams. In this article, read all about the quality control manager job description in detail.
Post Highlights:
- Position Levels
- Education Level
- Course Types
- Certification/License
- Work Experience
- Duties/Responsibilities
- Equipment Types
- Abilities/Skills
- Work Environment
- Physical Demands
- Resume Format
- Top Industries
- Job Types
- Salary Information
- Benefits/Perks
Position Levels
Some common job levels include-
- Quality Control Inspector/Technician
- Quality Control Supervisor
- Quality Control Manager
- Senior Quality Control Manager/Director of Quality Control
- Vice President of Quality Control/Chief Quality Officer
- Global Quality Control Director/Quality Control Executive
Education Level
Some common education levels include-
- Bachelor’s Degree (engineering, quality management, industrial engineering, chemistry, biology, or a related discipline)
- Master’s Degree (quality management, quality assurance, or a related field)
- Related Industry-specific Certification
- Ph.D. (quality control or quality assurance)
Course Types
Some common course types include-
- Construction Quality Management Course
- Food Safety/Quality Assurance Course
- Healthcare Quality Management Course
- ISO Standards Training Course
- Lean Manufacturing/Six Sigma Course
- Online/Continuing Education Course
- Quality Auditing Course
- Quality Management and Quality Control Course
- Relevant Certification Program
- Root Cause Analysis/Problem-Solving Course
Certification/License
Some common certification types include-
- Certified Construction Quality Manager (CCQM)
- Certified Lean Six Sigma Black Belt (CLSSBB) certification
- Certified Manager of Quality/Organizational Excellence by ASQ
- Certified Pharmaceutical GMP Professional (CPGP)
- Certified Professional in Healthcare Quality (CPHQ)
- Certified Quality Engineer (CQE) by ASQ
- Certified Quality Improvement Associate (CQIA) by ASQ
- Certified Quality Manager (CQM) by ASQ
- Certified Quality Technician (CQT) by ASQ
- Certified ScrumMaster (CSM) Certification
- Certified Six Sigma Black Belt Certification
- Food Safety/Quality Assurance Certification
- ISO Auditor Certifications (ISO 1900, ISO 14001) by ISO
- Project Management Professional (PMP) Certification
Work Experience
Some common experience types include-
- Cross-Functional Collaboration Experience
- Customer Feedback/Complaint Resolution
- Documentation/Record Keeping Experience
- Industry-Specific Expertise Experience
- Quality Auditing Experience
- Quality Control Inspection Experience
- Quality Control Process Improvement Experience
- Quality Control Software/Tools Experience
- Quality Control Supervision Experience
- Regulatory Compliance Experience
- Root Cause Analysis Experience
- Supplier Quality Management Experience
Duties/Responsibilities
Some common duties include-
- Address any non-compliance issues
- Address customer feedback/complaints
- Collaborate with cross-functional teams
- Collaborate with other departments
- Collaborate with suppliers to monitor the quality of materials
- Conduct supplier audits and evaluations
- Contribute to the organization’s quality control strategy
- Create, review, and implement quality control processes
- Drive continuous improvement initiatives
- Ensure that inspections are conducted as per established procedures.
- Ensure that products or services meet regulatory requirements
- Ensure the processes are in alignment with industry standards
- Generate quality reports
- Identify the root causes of quality issues
- Implement best practices and monitor effectiveness
- Lead a team of quality control professionals
- Maintain detailed records of quality control activities
- Manage the quality control budget
- Plan and conduct internal/external audits
- Review pre/post weld heat treatment reports
- Provide guidance, training, and support to team members
- Provide training and support to employees
- Stay up to date with quality control technologies
- Stay updated on changes in quality regulations
- Utilize quality control software/tools
Equipment Types
Some common equipment types include-
Measurement/Calibration Tools
- Calipers
- Dial indicators
- Gauges
- Height gauges
- Micrometers
- Torque wrenches
- Vernier calipers
Testing Equipment
- Coordinate measuring machines (CMM)
- Hardness testers
- Spectrometers (for material composition analysis)
- Ultrasonic testing equipment
- Universal testing machines (for materials testing)
- X-ray inspection machines (for non-destructive testing)
- Eddy current testing (ECT)
- Liquid penetrant testing (LPT)
- Magnetic particle testing (MPT)
- Radiographic testing (X-ray)
- Ultrasonic testing (UT)
Laboratory Equipment
- Analytical balances
- Conductivity meters
- Gas chromatographs
- Microscopes
- Microtomes (for sample preparation)
- pH meters
Metrology Equipment
- Coordinate measuring machines (CMM)
- Laser interferometers
- Optical comparators
- Roundness testers
- Surface roughness testers
Environmental Testing Equipment
- Dust chambers
- Environmental chambers (for temperature/humidity testing)
- Salt spray chambers (for corrosion testing)
- Vibration test equipment
Material Analysis Equipment
- Energy-dispersive X-ray spectroscopy (EDS)
- Fourier-transform infrared (FTIR) spectrometers
- Gas chromatography-mass spectrometry (GC-MS)
- Scanning electron microscopes (SEM)
Testing/Measuring Software
- Data analysis tools
- Laboratory information management systems (LIMS)
- Quality management software
- Statistical Process Control (SPC) software
Visual Inspection Equipment
- Borescopes
- Endoscopes
- Magnifying glasses
- Video inspection systems
Food Inspection Equipment
- Food texture analyzers
- Metal detectors
- Moisture analyzers
- X-ray inspection machines (for food safety)
Packaging Testing Equipment
- Compression testers (for packaging strength)
- Drop test machines
- Seal integrity testers
Construction Quality Control Equipment
- Concrete testing equipment (slump test equipment, compressive strength testers)
- Rebar locators
- Soil testing equipment
Medical Device Testing Equipment
- Endoscope reprocessing systems
- Microbiological testing equipment
- Sterility testing equipment
Abilities/Skills
Some common skills include-
- Ability to collect, analyze, and interpret data
- Ability to generate quality reports
- Adherence to ethical conduct
- Attention to detail
- Continuous improvement skills
- Cross-functional collaboration ability
- Customer focus commitment
- Delegation/evaluation abilities
- Effective communication skills
- Fine creative skills
- Knowledge of statistical process control (SPC)
- Proficiency in quality auditing
- Productive organizational skills
- Proficiency in quality control principles
- Root cause analysis skills
- Software/computer proficiency
- Strong documentation skills
- Strong problem-solving skills
- Strong regulatory knowledge
- Supplier quality management skills
- Team management skills
- Time management skills
- Training/developmental skills
- Understanding of relevant industry standards
Work Environment
Some common working conditions include-
- Attention to documentation is crucial
- Ensuring compliance with quality standards
- Follow specific safety protocols
- May also spend time in manufacturing plants
- May interact with customers and address quality-related concerns
- May need to provide training and support to employees
- May need to travel to various locations
- May need to work on a regular basis or in shifts
- Often come with time-sensitive deadlines
- Often work with various types of quality control equipment
- Typically work in an office or laboratory setting
- Wear protective gear (PPE)
- Work closely with cross-functional teams
- Work is mentally demanding
Physical Demands
Some physical demands include-
- Keen sensory perception to identify defects
- May involve reaching, stretching, and bending to access
- May need fine motor skills for tasks
- May need to climb ladders and scaffolding
- May need to handle lab equipment
- May need to lift and carry heavy objects or testing equipment
- May need to stand and walk for extended periods
- May require good manual dexterity
- Use of personal protective equipment (PPE)
- Working requires physical endurance
Resume Format
A suggested resume format includes-
Contact Information
- Full Name
- Phone Number
- Email Address
- Location (city and state)
Summary/Objective (Optional)
- Highlight your qualifications and career goals briefly
- Mention years of experience and key areas of expertise
Professional Experience
- Start with your most recent or current position
- This includes the following details for each position-
Job Title
Company Name and Location
Employment Dates (month/year)
list of key responsibilities and achievements
Use action verbs to describe your accomplishments
Emphasize specific related achievements
Highlight any leadership or managerial roles
Education
- List your educational background (most recent first)
- Degree Earned
- Major and Minor (if applicable)
- Institution Name and Location
- Graduation Date (month/year)
- Mention any relevant certifications or training
Skills
- List your relevant technical and soft skills
Certifications (if applicable)
- Add any relevant certifications
Professional Memberships (if applicable)
- Mention any professional organizations you belong to
Awards/Achievements (Optional)
- Highlight any awards or recognitions
References
- Generally, not required (available upon request)
Resume Formatting Tips-
- Keep the resume well-organized
- Use a professional font (11-12 points)
- Maintain a professional tone throughout
- Tailor your resume to the specific job
- Use a consistent format
- Proofread your resume (no grammatical errors)
Top Industries
Some common employment areas include-
- Aerospace/Defense Sectors
- Automotive/Transportation Industries
- Construction Companies
- Consulting Firms
- Educational Institutions
- Energy/Utilities Sectors
- Environmental Compliance Agencies
- Food/Beverage Industry
- Information Technology Companies
- Laboratories
- Manufacturing Industries
- Oil and Gas Industry
- Pharmaceuticals/Healthcare Sectors
- Regulatory Agencies
- Research/Development Departments
- Retail Industries
- Textile/Apparel Industry
- Training Centers
Job Types
Some common job types include-
- Aerospace Quality Control Manager
- Automotive Quality Manager
- Construction Quality Control Manager
- Continuous Improvement Manager
- Environmental Quality Manager
- Food Safety/Quality Manager
- Laboratory Quality Manager
- Manufacturing Quality Manager
- Oil/Gas Quality Control Manager
- Pharmaceutical Quality Control Manager
- Quality Assurance Manager
- Quality Control Manager
- Regulatory Affairs Manager
- Software Quality Manager
- Supplier Quality Manager
- Textile Quality Control Manager
Salary Information
On average, a Quality Control Manager earns $58 per hour in the United States. But factors like education, experience, certification, skills, location, company size, and employer type affect salary trends.
However, the approximate salary ranges of Quality Control Managers include.
Hourly Salary
- Entry-Level – $18 to $30
- Mid-Level – $25 to $40
- Experienced – $35 to $60
Monthly Salary
- Entry-Level – $3,120 to $5,200
- Mid-Level – $4,333 to $7,000
- Experienced – $5,833 to $10,000
Yearly Salary
- Entry-Level – $37,440 to $62,400
- Mid-Level – $52,000 to $84,000
- Experienced – $70,000 to $120,000
These salary ranges are just estimates, and actual figures can vary from place to place depending on various location circumstances and market trends. Additionally, certain industries such as pharmaceuticals or aerospace may offer higher salaries due to the complexity and regulatory demands.
Benefits/Perks
Some common benefits include-
- Bonus/Incentive Programs
- Company Discounts
- Disability Insurance
- Employee Assistance Programs (EAP)
- Employee Recognition Programs
- Flexible Work Arrangements
- Health Insurance
- Life Insurance
- On-Site Facilities
- Paid Time Off (PTO)
- Professional Development Programs
- Relocation Assistance
- Retirement Plans (401k)
- Stock Options/Equity Grants
- Transportation Benefits
- Tuition Reimbursement
- Wellness Programs
Summary
Quality Control Managers are responsible for maintaining regulatory compliance, overseeing quality control processes, and driving continuous improvement. They play a vital role in ensuring the quality of products and services across various industries. The profession requires a combination of leadership skills, technical expertise, and delivering high-quality results. QC Managers can find jobs in a wide range of industries. They receive competitive salaries and a variety of job benefits. Overall, they contribute to customer satisfaction, product safety, and the success of an organization.
